3 Ways to Streamline Your Clinic’s Website Admin
Posted on: April 11, 2017
As a practice manager part of your many responsibilities is managing the doctors’ appointments and scheduling (or at least making sure that reception is managing it). So the last thing you need is administration problems. It’s easy for reception to get overwhelmed in a room full of people. At any given moment in a busy […]
The Buyers Journey: The Importance of Custom Web Design
Posted on: December 22, 2016
Thanks to extensive research by inbound marketing firms, we now understand the journey a buyer takes before they make a purchase. It starts with an awareness of a problem or pain point, followed by the consideration of various solutions before finally reaching the decision stage. But what does this have to do with custom web […]
How Many Customers do You Need?
Posted on: December 16, 2016
The Importance of Targeting If you’re like many business owners, your first instinct is to get as many customers as possible. This is a sensible goal, as the more customers you have the more sales and money you make. The problem with this approach is that it leaves out one of the most essential principles […]
Why You Shouldn’t Send People to Your Website
Posted on: November 30, 2016
It’s common for businesses to send traffic directly to their website. This seems logical enough on the surface. After all, you want to introduce potential customers to your business and let them know all about you. The problem with this approach is that the information on your website is probably too general and spread out […]
5 Tips for Offering Excellent Customer Service Online
Posted on: October 26, 2016
One of the areas where many online businesses consistently fall short is offering excellent customer support. This isn’t completely their fault. The expectations of customers have rapidly changed in the Internet era and there are a wide range of different software solutions that can help you to gain a stronger hold on the experience of […]